Projects About Experience Skills Contact
01

AI Stock Screener

A real-time, Next.js-powered financial dashboard with dynamic filtering and deep AI analysis for the Nifty 500.

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02

Enhancing Zomato Dining Experience

A strategic UX teardown and redesign presentation focused on optimizing the dining-out journey on Zomato.

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Zomato
03

Ideal Mobile Checkout Flow (India)

A high-conversion, mobile-first checkout experience tailored for Indian consumers and localized payment methods.

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Checkout
04

Account Opening Flow

End-to-end UX research and interface design for a seamless, secure, and compliant digital onboarding experience.

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Account Opening

Building digital
experiences at scale.

Senior Product Manager (SAFe® PO/PM) with 8 years of experience in products for digital banking, finance and IT startups.

8+ Years of
Experience
30M+ Monthly Active
Users Impacted
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About Me

I deliver scalable, user-centric and profitable solutions through data-driven decisions and strong stakeholder alignment.

My expertise lies in end-to-end product lifecycle development, from user research to post-launch metrics. I have a proven track record of leading large-scale transformation projects.

Education

  • MBA - IIM Shillong (2017 – 2019)
  • Study Abroad - IESEG Paris (Innovation & Luxury Marketing)
  • B. Architecture - IIT Roorkee (2011 – 2016)

Certifications

  • AI-Empowered SAFe® Product Owner/Product Manager (2026)
  • Google AI Essentials (2024)
  • Meta Android Development (2024)
  • FRM Level II - GARP (2019)
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Experience

Jul 2021 – Present ICICI Bank

Senior Product Manager | Digital Channels

  • Led end to end iMobile transformation project from product discovery to writing user stories, running cross functional sprints.
  • Driving innovations like Apple Pay (industry first), accessibility first multilingual experience on mobile.
  • Led key projects in UPI including UPI LITE e-wallet setup with strong uptake of >6k setups per month.
  • Reduced UPI error rates by ~50% by improving usability and tracking funnel performance via Adobe analytics.
May 2019 – Jul 2021 ICICI Bank

Manager | Impaired Loans

  • Wrote requirements, tested and launched enterprise grade product for impairment & credit review used by 400+ RMs.
  • Achieved 30% faster book closure, enabling reporting in line with regulation.
Jul 2016 – Jun 2017 InRootz

Analyst | IT Startup

  • Defined product strategy to offer digital tours of UNESCO heritage sites and an e-com portal.
  • Scaled e-comm and B2B event booking portal from 0 to Rs 4 lakh monthly GMV.
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Core Competencies

Product Management

User research, Product discovery, Product Strategy & Roadmap, API first product development, Product KPIs, PRD creation

Data & Tools

A/B Testing, SQL, Tableau, Figma, Adobe analytics, Dynatrace, Google Analytics, JIRA, Confluence

Fintech Domain

Digital Payments, UPI, NFC, Core Banking Integrations, Regulatory Compliance, Lending Platforms

Agile & UX

Scrum, Sprint planning, Wireframing, User Journey Mapping, Prototyping, Usability Testing